GDPR Compliance Statement

Last Updated: September 2026

geyser-point is committed to protecting the privacy and personal data of all individuals, including those residing in the European Economic Area (EEA). This page outlines our compliance with the General Data Protection Regulation (GDPR).

Data Controller Information

For the purposes of GDPR, geyser-point acts as the data controller for personal information collected through this website. Our contact details are:

geyser-point
145 Wellington Street West
Toronto, ON M5J 1H8
Canada
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you submit an inquiry through our contact form, you consent to our processing of your personal data for the purpose of responding to your request.
• Legitimate Interests: We may process data for our legitimate business interests, such as improving our services and website functionality, provided such interests do not override your fundamental rights.
• Legal Obligation: We may process data when required to comply with applicable laws and regulations.

Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data, subject to certain conditions.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing of your personal data for direct marketing purposes or processing based on legitimate interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. In certain circumstances, we may extend this period by two additional months, in which case we will inform you of the extension and reasons for it.

International Data Transfers

As we are based in Canada, personal data collected from EEA residents may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection. We ensure that any international transfers comply with applicable data protection laws.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods depend on the nature of the data and our legal obligations.

Cookies and Tracking

We use cookies and similar technologies on our website. You can manage your cookie preferences through our cookie banner or your browser settings. For detailed information, please see our Cookie Policy.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in the EEA member state of your residence, place of work, or place of the alleged infringement.

Changes to This Statement

We may update this GDPR compliance statement periodically. Changes will be posted on this page with an updated revision date.